Privacy Policy

OpShopNZ is committed to protecting your privacy. This policy explains how we collect, use, and protect the information you provide when you use our website. You can be assured that any information we ask for will only be used in accordance with this policy.

1. What Information We Collect

We may collect the following types of personal information:

• Contact Information: Name and email address.

• Location and Preferences: Demographic details such as your postcode, personal preferences, and interests.

• Survey Data: Other information relevant to customer surveys and/or special offers.

2. How We Use Your Information

We gather this information to understand your needs, improve your shopping experience, and for the following purposes:

• Service Improvement: To improve our products and services.

• Internal Records: For our own record-keeping and data analysis.

• Promotional Emails: To periodically send you emails about new products, special offers, or other information we think you may find interesting.

• Market Research: To contact you for market research purposes via email, phone, or mail.

• Website Customization: To customize the website based on your interests and preferences.

3. Data Security

We are dedicated to ensuring your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard the information we collect online.

• Our website uses an SSL Certificate to encrypt data transmissions.

4. Links to Other Websites

Our website may contain links to other websites of interest. Once you use these links to leave our site, please be aware that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites. They are not governed by this privacy policy. You should always exercise caution and review the privacy policy applicable to the external website in question.

5. Controlling Your Personal Information

You have control over how your personal information is used.

Restricting Marketing

• Opt-Out at Collection: When filling in a form on the website, look for the box you can tick to indicate that you do not want your information to be used for direct marketing purposes.

• Opt-Out Anytime: If you have previously agreed to us using your personal information for direct marketing, you can change your mind at any time by emailing us at sales@opshop.kiwi.

Third Parties and Disclosure

• We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

• We may, with your consent, use your personal information to send you promotional information about third parties we think you may find interesting.

Access and Correction

• If you believe that any information we are holding about you is incorrect or incomplete, please contact us as soon as possible via the email below. We will promptly correct any information found to be inaccurate.

6. Information for EU Residents (GDPR)

While OpShopNZ does not sell or ship internationally outside of New Zealand, we understand that global privacy rules, such as the General Data Protection Regulation (GDPR), may apply to our online activities.

• Focus on NZ Customers: OpShopNZ is exclusively focused on customers within New Zealand. If you are not a New Zealand resident, you will not be able to create an account.

• Data Monitoring: If you browse our site, your IP address may be used, but it will not be used to identify or locate you personally.

• NZ Privacy Laws: New Zealand's privacy laws have been recognized by the EU as providing an adequate level of protection. We follow the guidelines issued by the New Zealand Privacy Commissioner.

• Your Right to Complain: If you are an EU resident and are unhappy with how we collect and use your data, you have the right to complain to the Privacy Commissioner at https://www.privacy.org.nz/. However, we would appreciate it if you contacted us first so we can try to resolve your complaint directly.

Contact Us

If you have any further questions about this Privacy Policy, please contact us by email:

sales@opshop.kiwi