Vendor Fees and Service Schedule

OpShop.Kiwi keeps marketplace fees simple, transparent, and tied to real sales — with optional support available for Vendors who want help setting up, listing stock, or growing their online store.

This page explains the standard marketplace commission and optional vendor services available through OpShop.Kiwi. It is designed for op shops, charity stores, vintage sellers, antique dealers, and professional second-hand retailers who want a clearer way to sell quality pre-loved goods online.

    The simple version: There are no standard listing fees. Commission is charged when an item sells, and optional services are available only when a Vendor wants extra help.
  

Pricing note: All fees are in New Zealand dollars and are exclusive of GST unless stated otherwise. Service availability may depend on location, capacity, stock type, and the level of support required.

Marketplace commission

OpShop.Kiwi uses a standard commission structure based on monthly sales volume. Commission applies to the item price only and does not apply to the shipping fee charged to the customer.

Monthly Sales Volume	Standard Commission	What this means
$0.00 – $1,000.00	13%	Default rate for new and lower-volume stores.
$1,000.01 – $5,000.00	10%	Reduced commission once monthly sales grow.
$5,000.01 and above	7%	Lowest standard commission for higher-volume Vendors.

Commission is reviewed by monthly sales volume. Any refunds, adjustments, special arrangements, or agreed service fees may affect the final payout calculation.

Vendor launch packages

Launch packages are optional and are designed for Vendors who want support getting started instead of setting everything up alone.

Self-Service

For Vendors who are comfortable managing their own setup, listings, photos, descriptions, stock control, and orders.

Assisted Vendor Launch

$299 + GST

For Vendors who want guided help getting their store ready to trade on OpShop.Kiwi.

Growth Launch Package

$599 + GST

For Vendors who want a stronger launch and more support preparing their store, listings, and sales presence.

Exact launch support can be confirmed before work begins, so each Vendor pays for the level of help that actually suits their store.

Listing services

Many second-hand retailers have excellent stock but limited time to turn items into clear online listings. Listing services are available when a Vendor wants help uploading products or creating listings.

Level 1 – Listing Upload Service

Best when the Vendor supplies the photos and product information, and OpShop.Kiwi helps upload the listings.

Quantity	Fee
20 listings	$99 + GST
50 listings	$229 + GST
100 listings	$399 + GST

Level 2 – Full Listing Creation

Best when the Vendor selects and prepares the items for listing, and OpShop.Kiwi provides the support needed to create complete online listings.

Quantity	Fee
20 listings	$199 + GST
50 listings	$449 + GST
100 listings	$799 + GST

Training and marketing services

Vendor Training Session

$79 + GST

For Vendors who want practical help understanding how to use the platform and manage their store.

Featured Vendor Campaign

From $149 + GST

For Vendors who want extra visibility around their store, products, story, or current stock.

Seasonal Campaign Package

From $299 + GST

For seasonal pushes, collection launches, event-based promotions, or planned marketing activity.

Vendor support subscription

Ongoing support is available for Vendors who want regular help after launch. This can suit stores with limited staff time, volunteer teams, or a steady flow of stock that needs to be listed consistently.

    Base Subscription: $49 + GST per month

    Minimum term: 3 months

Monthly Listing Bundle	Additional Fee
20 listings per month	+$99 + GST
50 listings per month	+$229 + GST
100 listings per month	+$399 + GST

Unused listing allocations do not roll over to future months unless otherwise agreed in writing.

Which option suits your store?

Choose Self-Service if...

You can photograph and list your own items.
You are comfortable managing stock and orders.
You want the lowest possible setup cost.

Choose extra support if...

You have good stock but limited listing time.
Your team needs training or setup help.
You want a stronger launch or marketing push.

OpShop.Kiwi is being built around the reality of second-hand retail: unique items, changing stock, busy stores, volunteers, limited time, and the need for trustworthy online presentation. The fee schedule is designed so Vendors can start simply, then add support only when it helps.

Ready to talk through the best option for your store?

Vendors can apply directly, read the Vendor Agreement Summary, or book a call before deciding what level of support they need.

Apply to Become a Vendor Book a Vendor Call Read Vendor Agreement Summary

Fees & Services Schedule Version 1.0 | Effective 6 June 2026 | Last updated 6 June 2026