Skip to main content
Vendor Centre

From application to fulfilment

A practical vendor journey, built around real Stores

OpShop.Kiwi separates the public Vendor Centre, secure Vendor Workspace and OSK Platform Operations so each person sees the right information and tools.

The process

What happens after you make contact

  1. 1

    Application and verification

    OSK reviews the seller, trading status, Store type, products and support needs, and may request reasonable evidence where in trade status or identity requires confirmation.

  2. 2

    Vendor Organisation setup

    The legal or operating organisation is matched to the appropriate OSK business record and set up with the correct primary owner.

  3. 3

    Store creation and approval

    Each Store receives its own location, profile, people, status and public settings, with existing Guide records reused where appropriate.

  4. 4

    People and permissions

    Organisation owners, area managers, Store managers, staff, volunteers and listing-support users receive access based on their actual role.

  5. 5

    Public profile preparation

    Store information, contact details, opening hours, social links, Guide visibility and public Store settings are reviewed before publication.

  6. 6

    Product listing

    Products use category-driven fields, genuine images, measurements, condition, brand controls and other information appropriate to one-off second-hand stock.

  7. 7

    Order and fulfilment

    The Store receives the order and follows the current shipping, collection and customer communication process.

  8. 8

    Payout and reporting

    Marketplace commission, approved deductions, shipping information and payout records are recorded through the OSK process.

Roles and access

Larger organisations do not need to share one login

Feature status

Current, optional and developing capabilities

Status Feature What it means
Available Vendor applications and onboarding OSK can receive applications, assess suitability, verify eligible sellers and progress approved Vendors through onboarding.
Available Store and role management The platform supports organisations, multiple Stores and scoped permissions for owners, managers, staff, volunteers and listing support.
Available Draft and approval listing workflows Volunteer or staff drafts can be reviewed and approved by authorised managers before publication.
Available Guide and public Store presence Eligible Store locations can appear in The Op Shop Guide NZ, with Store information and public visibility managed through the OSK environment.
Available OSK eCom and marketplace selling Approved Vendors can operate a standard OSK eCom Store and list eligible products for sale.
Available Orders, shipping and finance reporting Authorised users can work with Store-scoped sales, NZ Post freight, commission, payout and fulfilment records.
Optional OSK POS Approved Vendors may use OSK POS under the current subscription, Trial and payment arrangements.
Optional Revelist AI-assisted listing Approved Vendors may use prepaid Revelist credits for AI-assisted identification and listing preparation, subject to current commercial terms.
Optional Advertising and Vendor support OSK AdManager, listing assistance, training and Vendor Support are available separately where selected.
Developing Further carrier, accounting and OSK integrations Additional integrations will remain clearly labelled until they are implemented, tested and accepted for production use.

Current functions and later additions stay clearly separated

Available functions reflect the current OSK platform. Optional services are identified separately, while developing integrations and later operational tools remain labelled until they are implemented, tested and accepted.

Talk through your organisation and Store structure

A short vendor call is useful for charities, multi-store organisations and independent sellers with unusual stock, team structures or fulfilment needs.

Apply to Sell Book a Vendor Call
Read the Standards Review Fees & Support