Free core access, clear commission and optional services

What you can use for free

Eligible Vendors do not need to purchase a subscription simply to be part of OpShop.Kiwi.

Commission reduces as marketplace sales grow

Commission applies to the item value of eligible marketplace sales and excludes shipping. The applicable standard rate is based on the previous calendar month’s completed marketplace sales.

Marketplace commission contributes to the shared marketplace, customer checkout and account systems, order administration, marketplace promotion, seller support, platform operation and ongoing development.

Optional help to establish your OSK presence

Launch assistance is available for Vendors who want OSK to help prepare their Store, team and initial selling workflow. Package scope is confirmed with the Vendor before work begins.

Use OSK when you need help getting stock online

Listing assistance is optional. Vendors may list products themselves using the standard eCom Store or use OSK listing services when extra help is useful.

Level 1, Listing Upload Service

The Vendor supplies suitable photographs and complete product information. OSK structures and uploads the supplied material into marketplace listings.

Level 2, Full Listing Creation

The Vendor selects and prepares the goods. OSK completes the listing work from the available product, including photography or image preparation, measurements, product entry and a customer useful structured description.

Vendor Training Session

$79 + GST

Role appropriate guidance for owners, managers, staff or volunteers using the Vendor Workspace, with the session focused on the Store’s agreed workflow and the OSK tools they actually need to use.

Promote your Store where customers are already looking

Advertising is managed through OSK AdManager. The Guide and OSK eCom are separate advertising inventories. Guide placements support directory and discovery visibility, while OSK eCom placements promote Stores, products and marketplace shopping activity.

The Op Shop Guide NZ advertising

Blog Feature Placement can be used to showcase a special item, Store story, community initiative, event or another story led promotion.

OSK eCom / Marketplace advertising

Marketing add ons

Advertising packages

Advertising placement is subject to availability and campaign approval. Advertising does not guarantee a particular number of sales, enquiries, clicks or impressions unless expressly agreed.

Ongoing support when your Store wants a hand

Vendor Support is optional and has a minimum subscription term of three months.

Unused listing allocations do not roll over to future months unless otherwise agreed in writing.

Optional point of sale software for OSK Vendors

OSK POS is an optional paid SaaS service for approved OpShop.Kiwi Vendors. POS subscription fees are separate from marketplace transaction commission.

Subscription terms are available for 1, 3, 6, 9 or 12 months. The 1 month term uses the standard POS subscription rate. Longer prepaid terms may receive an OpShop.Kiwi configured percentage discount.

Current POS subscription prices and applicable prepaid term discounts are shown before purchase.

Subscription terms

Any prepaid term discount applies only to the POS subscription fee. It does not reduce or waive marketplace commission on customer card payments processed through the OpShop.Kiwi PayStation gateway.

POS transaction commission

Cash sales and sales processed through a Vendor operated or external EFTPOS arrangement do not attract an OpShop.Kiwi transaction commission merely because OSK POS records the sale.

Customer card payments processed through the OpShop.Kiwi PayStation gateway remain subject to the Vendor’s normal applicable marketplace commission rate, including any valid commission tier or approved override.

OSK POS Trial

OpShop.Kiwi may offer eligible Vendors a promotional 7 day Trial. A Trial is a promotional offer rather than a permanent free POS plan or an automatic entitlement.

Trial eligibility and campaign timing are controlled by OpShop.Kiwi and may vary between promotions.

At Trial expiry, operational POS access stops unless the Vendor completes the first paid subscription. Historical POS records and reports remain accessible.

If the Vendor activates POS after the Trial has expired, the paid subscription begins on the successful payment date and that date becomes the subscription anniversary and renewal date.

Initial activation

Initial paid POS activation requires successful card payment through PayStation. Operational POS access begins after successful payment confirmation.

Renewal

Renewal invoices are issued 15 working days before the subscription renewal date.

If the invoice remains unpaid five days before renewal, OpShop.Kiwi may issue a final reminder. The five day reminder is a warning point only and does not extend the payment due date.

There is no post due grace period. Renewal payment must be completed by the renewal date. If payment is not received by that date, operational POS access stops while historical POS transaction, receipt and reporting records remain accessible.

Renewal payment options

Where the Vendor elects card payment, the renewal invoice will provide a secure PayStation payment link and payment must be completed no later than the renewal date.

From issue of a renewal invoice through to the renewal date, the Vendor may instead elect to settle that invoice from available OpShop.Kiwi commission or payment proceeds and nominate a deduction date no later than the renewal date.

Choosing proceeds deduction for one invoice does not automatically change the Vendor’s future renewal payment preference.

Subscription status and access

POS subscription status may include Trial, Pending Payment, Active, Expired and Cancelled.

Opening a register and processing new POS sales requires a valid Trial or Active entitlement. Expiry or cancellation does not remove historical POS records or reporting access.

Promotional discounts

Where OpShop.Kiwi runs a promotion, a Discount Code may reduce the POS subscription charge.

A Discount Code affecting the subscription fee does not reduce or waive marketplace commission on customer card payments processed through PayStation unless OpShop.Kiwi expressly states otherwise.

Version 1.4, effective 5 September 2026

This Fees & Services Schedule remains current until OpShop.Kiwi issues a replacement version.

OpShop.Kiwi may update fees and services in accordance with the Vendor Agreement. Where an OSK controlled recurring fee or commission applying to an existing service increases, OpShop.Kiwi will normally provide the notice described in the Vendor Agreement.

Carrier, payment provider, government, tax or other third party pass through costs may change independently of OSK controlled service pricing.

Document: OpShop.Kiwi Vendor Fees & Services Schedule
Version: 1.4
Effective: 5 September 2026
Last updated: 6 September 2026